FAQs About Modal

What is Modal?

ˈmōdl/ means a singular form of transportation. It is also a term in the textile industry for a specific type of fiber made from beech trees. The Upstate of South Carolina prides itself in the rich textile and automotive heritage across the state.

What is a hostel?

A traditional European hostel can be described as a hotel with shared spaces and common utilities. Dormitory style bunk beds, in-room shared bathrooms, and hangout space are the staples of most hostels worldwide. As a hostel and boutique hotel, our property offers the best of both worlds with mixed-use hostel-style bunk rooms or private queen and king-room suites. As a modern hostel, Modal offers interior and exterior mixed spaces that allow for shared experiences, unique opportunities and new friends!

Is Modal safe?

Absolutely! We do everything we can to ensure that our guests feel safe and comfortable whether they’re sharing a mixed room or enjoying the privacy of their own room. To help ensure your well being, we provide lockers to secure your belongings, require keypad access to the hostel & hotel floor level and have staff on-site to monitor the property at all times.

Is breakfast included?

Yes, a variety of ready-made pastries, coffee, fruit, juices and treats will be available each morning from 6-9AM. Menu will vary.

Does Modal have an outdoor hot tub or pool?

No, we do not currently have either on the property. 

Does Modal have beer for sale?

Yes. Modal offers a variety of local draft beers in the lobby from 4-9PM daily. You must be 21 years of age or older to purchase alcohol. 

Does Modal have wifi?

Yes, we have high speed wireless internet throughout the entire property. If you need the password, please see a staff member.

Does Modal have on-site equipment storage?

Although space is limited, we do offer outdoor and indoor bike racks next to a small storage closet. Please be sure to notify the front desk if you are storing any belongings with us.

Is there transportation available at Modal to get around town?

Yes, the Greenville City trolley provides free rides up and down Main Street with pickup and drop-off at Fluor Field. Please see a Modal associate for trolley schedule and seasonal availability. Trolley routes are likely to expand in 2017. 

Is Modal dog or pet friendly?

Greenville has so much room to run, however we do not have the space or availability to welcome your furry friend. It is simply too difficult to keep the rooms to our standard of cleanliness while allowing them to stay. However, there is a doggie daycare and boarding house that is highly regarded nearby.  Their name is _  and their number is (000) 555-1234.

Are the bathrooms shared?

All of the rooms at Modal are shared restrooms. Whether you are in a private room or hostel dorm-style room, you will have access to the hall restrooms. Each room however comes with a private vanity so you will never be denied access to the sink if someone else is using the restroom.

Do men and woman share the mixed-use rooms?

Yes. Due to the high demand for lodging, we do not specify or prioritize gender in our mixed-use rooms. We maintain a safe and clean environment for all of our guests. If you prefer private accommodations, we have queen rooms available.

What time is check-in?

Check-in is from 4-10pm daily. If you’re arriving earlier or later than that window and you have a reservation, give us a call at 000.555.1234. We’ll arrange an early or late check in for you. 

What time is check out?

Checkout is at 11am daily. We do not allow for late checkout; however, if you’re going out for the day we can arrange to hold your bags. And yes, you are always welcome to use the shared spaces at Modal throughout the duration of your stay in Greenville.

Do you accept walk-ins without a reservation?

Yes, we will accept walk-ins until 10pm.

Is parking free at Modal?

Yes, you can park your car at Modal. Parking downtown Greenville is limited, but you are welcome to find alternative options nearby if needed. Parking is first come first serve at no additional cost. 

What is the cancellation policy?

If cancelled 15 days or more before arrival date: $30 cancellation fee
If cancelled 14 days or less before arrival date: Full amount of reservation will be forfeited

Are children allowed at Modal?

We love your kids, promise. But Modal is designed for adults and openly serves alcohol throughout the building.  For this reason, we currently do not accept children under the age of 12.  

Can I book Modal for a special event?

Yes, Modal can be reserved for special events such as weddings, reunions, bachelor and bachelorette parties. Please email modalgreenville@gmail.com for pricing & availability.

Does Modal have other locations?

We currently do not have any other locations, however we are working on developing new properties across the Southeast. Please shoot us your email address below and we’ll keep you updated on our progress.